Return Policy

Mintoready Return & Refund Policy

Last Updated: August 23, 2025

At Mintoready, your satisfaction is our top priority. We want you to be completely happy with your purchase. If for any reason you are not, we're here to help make the return process as smooth as possible.

 

1. Return Window

 

You have 30 days from the date your order is delivered to initiate a return.

 

2. Condition of Items

 

To be eligible for a return, your item must be:

  • Unused, unworn, and in the same condition that you received it.

  • In its original packaging.

  • Accompanied by the original tags and labels, still attached.

  • Accompanied by a receipt or proof of purchase.

 

3. Items Not Eligible for Return

 

For hygiene and safety reasons, the following items are considered final sale and cannot be returned or exchanged:

  • Perishable goods (e.g., food, flowers).

  • Health and personal care items (e.g., cosmetics, sanitary products).

  • Customized or personalized products.

  • Gift cards.

  • Downloaded software.

  • Sale or clearance items marked as "final sale."

 

4. Refunds, Exchanges, and Store Credit

 

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Refund: If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.

  • Exchange: If you would like to exchange an item (e.g., for a different size or color), please contact our customer support team to arrange a hassle-free exchange. We will send out the new item once we have received and inspected the original item.

  • Store Credit: As an alternative to a refund, you may choose to receive store credit for the full value of the returned item. Store credit can be used on any future purchase from Mintoready.

 

5. How to Initiate a Return

 

To start a return, please follow these simple steps:

  1. Visit our online returns portal or email our customer support team at support@mintoready.com with your order number and a list of the items you wish to return.

  2. Our team will review your request and, if approved, will provide you with a pre-paid return shipping label and instructions.

  3. Pack the item securely in its original packaging and attach the provided shipping label.

  4. Drop the package off at the designated courier location.

 

6. Return Shipping Costs

 

  • We offer free return shipping for all returns within the 30-day window.

  • In cases where an item is damaged, defective, or incorrect due to our error, we will cover all return and exchange shipping costs.

 

7. Damaged or Defective Items

 

If you receive a product that is damaged or defective, please contact our customer support team immediately at support@mintoready.com with your order number and a photo of the item. We will arrange a free replacement, exchange, or a full refund, and we will cover all associated shipping costs.

 

8. Contact Us

 

If you have any questions about our return policy or need assistance with your return, please do not hesitate to contact our customer support team at support@mintoready.com.

Thank you for shopping at Mintoready.