Terms & Conditions
Last Updated: 25 August 2026
Welcome to Mintoready.com (“Website”, “Platform”, “Mintoready”, “we”, “us” or “our”).
Mintoready is an online shopping platform through which customers may browse, purchase and receive products and services offered through the Platform.
By accessing, browsing, registering on, or purchasing from Mintoready.com, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with these Terms, please do not use the Website or place an order.
1. About Mintoready
Mintoready.com provides an online shopping facility for various categories of products, which may include:
Products may be supplied directly by Mintoready, affiliated businesses, participating sellers, vendors, stores or other authorized partners, depending upon the applicable business model.
Legal Entity: Mileone Internet & Retail India Private Limited
Customer Support Email: Hello@mintoready.com
Customer Support Phone: Hello@mintoready.com
Website: Mintoready.com
2. Acceptance of Terms
By using Mintoready.com, you confirm that:
These Terms constitute an electronic record and may be accepted electronically through your use of the Platform.
3. Eligibility
You must provide accurate information while creating an account or placing an order.
If you are under the applicable legal age, you should use the Platform only under the supervision and involvement of a parent or legal guardian where required by law.
Mintoready reserves the right to restrict or terminate accounts where information is false, misleading, fraudulent or used for unlawful activities.
4. Account Registration
Certain features may require you to create an account.
You are responsible for:
Mintoready will not be responsible for losses caused by your failure to protect your account credentials, except where liability cannot lawfully be excluded.
5. Product Information
We make reasonable efforts to display product information accurately, including:
However, product photographs may differ slightly from the actual product because of screen settings, photography, packaging changes or manufacturer updates.
Packaging, colour, design and appearance may change from time to time without prior notice where such changes are made by the manufacturer.
6. Product Availability
All products displayed on the Website are subject to availability.
Adding a product to your cart does not guarantee that the product will remain available until checkout or delivery.
Mintoready may cancel or modify an order if:
Where an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment mechanism, subject to the Refund Policy.
7. Pricing
Prices displayed on Mintoready.com are generally inclusive of applicable taxes unless specifically stated otherwise.
The final payable amount may include, where applicable:
Any applicable charges will be displayed during checkout wherever reasonably practicable.
Mintoready reserves the right to change product prices, discounts and promotional offers at any time.
However, once an order has been accepted and confirmed, the applicable order price will generally be the price communicated to you at the time of confirmation, subject to cancellation rights arising from obvious pricing or technical errors.
8. MRP and Discounts
Where applicable, products will be displayed with their manufacturer-declared MRP and applicable selling price.
Discounts, offers and promotional prices may vary between products, locations, sellers, customers and promotional periods.
A discount displayed on the Website does not necessarily mean that the product has been sold previously at the maximum displayed price.
Mintoready reserves the right to withdraw or modify an offer according to its stated terms and applicable law.
9. Placing an Order
To place an order:
An order confirmation may be sent by SMS, email, WhatsApp, app notification or other available communication channel.
Receipt of an order confirmation does not necessarily constitute final acceptance where Mintoready is required to subsequently verify availability, payment, pricing or other order information.
10. Order Cancellation by Customer
You may request cancellation of an order subject to the status of the order and the applicable Cancellation Policy.
Cancellation may not be possible after:
Where cancellation is permitted and payment has already been made, eligible refunds will be processed according to the Refund & Cancellation Policy.
11. Cancellation by Mintoready
Mintoready may cancel an order, wholly or partially, where reasonably necessary, including due to:
Where payment has already been received for a cancelled order, the eligible amount will be refunded according to the applicable refund process.
12. Delivery
Mintoready may provide standard, scheduled, express, hyperlocal or other delivery services depending upon location and product availability.
Estimated delivery times shown on the Platform are estimates and may vary due to:
A displayed delivery estimate should not be interpreted as an unconditional guarantee unless expressly stated otherwise.
13. Delivery Address
Customers are responsible for providing an accurate and complete delivery address, mobile number and other information required for delivery.
Mintoready may not be responsible for failed or delayed delivery resulting from:
Additional delivery charges may apply where permitted and clearly communicated.
14. Inspection at Delivery
Customers should inspect the package and products upon delivery where reasonably possible.
If the product is damaged, incorrect, missing or materially different from the order, the customer should report the issue through the available customer-support mechanism within the applicable period specified in the Refund/Return Policy.
For certain products, photographs, videos, packaging details, invoice information or other evidence may be requested to process a claim.
15. Returns, Refunds and Exchanges
Returns, refunds and exchanges are governed by Mintoready's Refund & Return Policy.
Eligibility may depend on:
Certain products may be non-returnable or may have special return conditions.
Nothing in this section is intended to restrict any mandatory consumer rights available under applicable law.
16. Refunds
Where a refund is approved, the refund amount and method will depend upon:
Refunds may be processed to the original payment method or through another permitted mechanism.
Bank, payment gateway or financial institution processing times may vary.
Mintoready cannot control processing times imposed by third-party banks or payment providers.
17. Payment
Mintoready may offer payment methods including:
Payment transactions may be processed by third-party payment service providers.
Mintoready does not generally store complete card information where such information is processed directly by authorized payment providers.
You agree to provide accurate payment information and authorize the applicable payment provider to process the transaction.
18. Cash on Delivery
Cash on Delivery may be available only for selected products, customers, locations or order values.
Mintoready may restrict COD availability based on operational, security, fraud-prevention or serviceability considerations.
Repeated refusal of COD orders or misuse of COD services may result in COD restrictions or account restrictions.
19. Promotions, Coupons and Offers
Promotional offers, coupons, cashback, discounts and promotional credits may be subject to additional terms.
Unless expressly stated otherwise:
Mintoready reserves the right to cancel promotional benefits obtained through fraud, misuse, technical manipulation or violation of promotional conditions.
20. Loyalty Points, Cashback and Wallet Credits
Where Mintoready provides cashback, loyalty points, wallet credits or promotional balances, additional terms may apply.
Such benefits may:
The applicable programme terms displayed at the time of issuance will apply.
21. Seller and Marketplace Products
Where Mintoready operates as a marketplace, certain products may be supplied by independent sellers.
Seller information may be displayed on the relevant product or order page.
Sellers are responsible for complying with applicable laws and providing accurate product information, subject to the Platform's role and applicable legal obligations.
Mintoready may take appropriate action against sellers who violate Platform policies or applicable law.
22. Product Authenticity and Quality
Mintoready seeks to offer genuine and compliant products through authorized suppliers, sellers and business partners.
Where applicable, products may carry manufacturer warranties, guarantees or service commitments.
Warranty claims may be subject to the manufacturer's warranty terms.
Mintoready does not alter or independently extend a manufacturer's warranty unless expressly stated.
Where Mintoready itself is responsible for the sale or fulfilment of a product, applicable statutory consumer rights remain unaffected.
23. Food and Perishable Products
Food, grocery, dairy, bakery, fresh produce and other perishable products may be subject to special handling and return restrictions.
For safety and hygiene reasons, certain food and perishable products may not be eligible for return after delivery except where the product is defective, damaged, incorrect, expired or otherwise covered by applicable law or the relevant policy.
Customers should promptly report quality or delivery issues.
24. User Reviews and Content
Customers may be permitted to submit:
You agree that your content:
Mintoready may remove or restrict content that violates applicable law or Platform policies.
25. Intellectual Property
All content on Mintoready.com, including where applicable:
is protected by applicable intellectual-property laws and belongs to Mintoready or its respective licensors, sellers, manufacturers or content providers.
You may not reproduce, copy, modify, distribute, sell, publicly display or commercially exploit Platform content without prior written permission, except as permitted by applicable law.
26. Prohibited Activities
You must not:
Mintoready may suspend or terminate accounts involved in prohibited activities, subject to applicable law.
27. Account Suspension and Termination
Mintoready may suspend, restrict or terminate an account where there is reasonable evidence of:
Where appropriate, customers may contact customer support to request review of an account restriction.
Termination does not affect rights or obligations that accrued before termination.
28. Third-Party Services
The Platform may integrate with third-party services such as:
Use of such services may be subject to the respective third party's terms and privacy policies.
Mintoready is not responsible for independent failures or policies of third-party providers, except to the extent required by applicable law.
29. Website Availability
Mintoready will make reasonable efforts to keep the Platform available.
However, uninterrupted access cannot be guaranteed.
The Website may temporarily become unavailable due to:
30. Accuracy of Information
Mintoready attempts to keep Website information accurate and current.
However, occasional typographical, technical, pricing, inventory or product-description errors may occur.
Where a material error is identified, Mintoready may take appropriate corrective action, including cancellation of an affected order and refund where applicable.
31. Limitation of Liability
To the maximum extent permitted by applicable law, Mintoready shall not be liable for indirect, incidental, special or consequential losses arising from use of the Platform where such limitation is legally permissible.
Nothing in these Terms shall exclude or restrict liability that cannot legally be excluded or restricted under applicable Indian law, including applicable statutory consumer rights.
32. Force Majeure
Mintoready shall not be responsible for delays or failures caused by circumstances beyond its reasonable control, including:
Mintoready will make reasonable efforts to resume affected services when circumstances permit.
33. Privacy
Your use of Mintoready is also governed by our Privacy Policy and Cookie Policy.
Personal information may be collected and processed for purposes such as:
Personal data will be handled in accordance with applicable law and Mintoready's Privacy Policy.
India's current data-protection framework includes the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025.
34. Communications
By using Mintoready and providing your contact details, you may receive transactional communications relating to:
Where legally permitted and subject to applicable consent requirements, you may also receive promotional communications.
You may manage promotional communication preferences through available unsubscribe or account settings.
35. Customer Complaints and Grievance Redressal
Mintoready will maintain an appropriate mechanism for receiving and addressing customer complaints in accordance with applicable law.
For complaints relating to:
please contact:
Grievance Officer / Customer Support
Name: [Insert Name]
Email: [Insert Email]
Phone: [Insert Phone]
Address: [Insert Address]
Customer complaints should include the order number and sufficient information to enable Mintoready to investigate the issue.
The Consumer Protection (E-Commerce) Rules require applicable e-commerce entities to maintain a grievance mechanism, including providing consumers with a complaint tracking mechanism.
36. Consumer Rights
Nothing in these Terms is intended to deprive consumers of rights available under applicable consumer-protection laws.
Mintoready recognizes applicable consumer rights relating to information, choice, safety, redressal and other protections provided by law.
Where any provision of these Terms conflicts with a mandatory provision of applicable law, the mandatory legal provision shall prevail.
37. Changes to These Terms
Mintoready may update these Terms from time to time.
The revised Terms will be published on the Website with an updated “Last Updated” date.
Your continued use of the Platform after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by law.
38. Severability
If any provision of these Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions shall continue to remain effective to the extent permitted by law.
39. Waiver
Failure by Mintoready to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision later.
40. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer-protection laws and jurisdictional requirements, disputes relating to the Platform shall be subject to the jurisdiction of the competent courts/authorities at:
[Insert City, State, India]
Nothing in this clause is intended to restrict any statutory right of a consumer to approach a competent consumer authority or forum available under applicable law.
41. Entire Agreement
These Terms, together with the Privacy Policy, Cookie Policy, Refund & Cancellation Policy, Shipping/Delivery Policy and any additional terms displayed for specific products or services, constitute the terms governing your use of Mintoready.
42. Contact Us
For questions regarding these Terms, please contact:
Mintoready
Website: Mintoready.com
Legal Entity: Mileone Internet & Retail India Private Limited
Registered Office: [Insert Full Address]
Customer Support: Hello@mintoready.com
Email: Hello@mintoready.com
By accessing or using Mintoready.com, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
Last Updated: 25 August 2026
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