Effective Date: 25/08/2024
Last Updated: 24/08/2026
Welcome to Mintoready.com (“Mintoready”, “we”, “us”, or “our”).
Mintoready operates an e-commerce platform through which customers may browse, purchase, pay for, and receive products and services offered through our website, mobile applications, stores, vendors, delivery partners, and associated services.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when we may share it, and the choices and rights available to you.
This Privacy Policy should be read together with our Terms & Conditions, Refund & Cancellation Policy, Shipping/Delivery Policy, Cookie Policy and other applicable policies published on Mintoready.com.
1. INFORMATION ABOUT Mintoready
Website: Mintoready.com
Legal Entity: Mileone Internet & Retail India Private Limited
Email: Hello@mintoready.com
Customer Support: Hello@mintoready.com
For privacy-related requests, you may contact us using the details provided above.
2. INFORMATION WE COLLECT
Depending on how you use Mintoready, we may collect the following categories of information.
2.1 Personal Information
When you create an account, place an order, contact us, or use our services, we may collect:
We collect only information reasonably necessary for providing our services or for other lawful purposes.
2.2 Payment Information
When you make a payment, payment-related information may be processed through our authorised payment service providers.
Depending on the payment method, this may include:
Mintoready generally does not store complete debit-card or credit-card numbers, CVV numbers or banking passwords on its own servers where payment processing is handled by authorised third-party payment providers.
Payment information may be processed directly by payment gateways according to their respective privacy policies and security practices.
2.3 Order Information
When you purchase products, we may collect and retain information relating to:
2.4 Location Information
Where necessary for delivery and service availability, Mintoready may process location information such as:
Location information may be used to identify serviceable areas, calculate delivery availability, assign delivery personnel and provide accurate delivery services.
You may disable device-level location permissions through your device settings. Certain services may nevertheless require an address or PIN Code.
2.5 Device and Technical Information
When you visit Mintoready.com or use our applications, certain technical information may automatically be collected, such as:
This information helps us operate, secure, maintain and improve our platform.
3. HOW WE USE YOUR INFORMATION
We may process your personal information for the following purposes:
3.1 Account Management
To:
3.2 Order Processing
To:
3.3 Delivery Services
We may share necessary delivery information with authorised delivery personnel, logistics providers, stores or vendors involved in fulfilling your order.
Information may include your name, phone number, delivery address and order-related information reasonably necessary to complete delivery.
3.4 Customer Support
We may use your information to:
3.5 Security and Fraud Prevention
We may process information to:
3.6 Platform Improvement
We may analyse usage and technical information to:
3.7 Marketing and Promotional Communications
Where permitted by applicable law and subject to applicable consent/opt-out requirements, we may send:
You may opt out of promotional communications using the available unsubscribe or preference-management mechanism.
Service-related communications, such as order confirmations, delivery updates, security alerts and important account notifications, may continue where necessary.
4. LEGAL BASIS FOR PROCESSING
Mintoready processes personal data only for lawful purposes and in accordance with applicable law.
Depending on the circumstances, processing may be based on:
The Digital Personal Data Protection Act, 2023 provides for processing of digital personal data for lawful purposes, including consent and specified legitimate uses.
5. CONSENT
Where consent is required, we will request consent in a manner reasonably designed to allow you to make an informed choice.
You may withdraw consent where applicable.
Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
However, withdrawing consent may affect our ability to provide certain services where the relevant processing is necessary for those services.
The DPDP Rules, 2025 require privacy notices to be clear, standalone and understandable and to identify the personal data being processed and the purposes for processing.
6. INFORMATION SHARING
We do not sell your personal information to third parties for their independent commercial use.
We may share necessary information with trusted parties in the following circumstances.
6.1 Vendors and Sellers
Where an order is fulfilled by a third-party vendor or seller, necessary information may be shared to fulfil the order.
6.2 Delivery Partners
Necessary information may be provided to delivery personnel and logistics providers for delivery and related services.
6.3 Payment Service Providers
Payment and transaction information may be processed by authorised payment gateways, banks, UPI providers and other payment service providers.
6.4 Technology and Service Providers
We may use third-party service providers for:
Such providers may process information on our behalf and may be subject to contractual or other appropriate safeguards.
6.5 Legal and Regulatory Authorities
We may disclose information where required or permitted by applicable law, court order, governmental authority, regulatory requirement or lawful request.
6.6 Business Transfers
If Mintoready undergoes a merger, acquisition, restructuring, sale of assets, investment, reorganisation or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
7. COOKIES AND SIMILAR TECHNOLOGIES
Mintoready may use cookies, pixels, SDKs, local storage and similar technologies.
These technologies may be used for:
You can manage cookies through your browser or device settings.
Certain cookies may be necessary for the website to function correctly.
For additional information, please refer to our Cookie Policy.
8. THIRD-PARTY SERVICES
Mintoready may integrate with third-party services, including:
Third-party services operate under their own terms and privacy policies.
We encourage you to review the privacy policies of third-party services where appropriate.
9. DATA SECURITY
We take reasonable technical and organisational measures designed to protect personal information against:
Security measures may include access controls, authentication mechanisms, encryption where appropriate, monitoring, secure infrastructure and other safeguards.
However, no internet-based service can guarantee absolute security.
You are responsible for keeping your account credentials, OTPs and passwords confidential.
Mintoready will not normally ask you to disclose your password, OTP or payment PIN through unsolicited communications.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
When personal information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal and regulatory requirements.
11. YOUR PRIVACY RIGHTS
Subject to applicable law, you may have rights relating to your personal data, including the ability to:
The DPDP Act provides rights including access to information about personal data, correction/erasure and grievance redressal, subject to the applicable statutory framework.
12. HOW TO EXERCISE YOUR RIGHTS
You may contact us for privacy-related requests through:
Privacy Email: Hello@mintoready.com
Customer Support: Hello@mintoready.com
When submitting a request, we may need to verify your identity to prevent unauthorised access to personal information.
We will process valid requests in accordance with applicable law.
13. GRIEVANCE REDRESSAL
If you have a concern regarding the processing of your personal information, you may first contact Mintoready using the contact details provided in this Privacy Policy.
Grievance Officer / Privacy Contact
Name: Shivam Singh
Designation: Grievance Officer / Privacy Officer
Email: Hello@mintoready.com
We will review and respond to grievances within the period required under applicable law.
Where applicable, you may also have the right to approach the relevant regulatory authority or Data Protection Board in accordance with applicable law.
14. CHILDREN'S PRIVACY
Mintoready is not intended to encourage children to independently make purchases or create accounts without appropriate involvement of a parent or lawful guardian.
Where applicable law requires verifiable parental consent or imposes additional requirements concerning children's personal data, Mintoready will comply with those requirements.
If you believe that a child has provided personal information in circumstances where it should not have been collected, please contact us.
15. ACCOUNT INFORMATION
You should ensure that the information associated with your Mintoready account is accurate and up to date.
You may be able to update certain information through your account dashboard.
If you cannot update information yourself, you may contact customer support or our privacy contact.
16. MARKETING COMMUNICATIONS
You may receive promotional communications if you have opted in or where otherwise permitted by applicable law.
You can generally opt out by:
Opting out of marketing communications will not necessarily stop essential service communications.
17. DATA OF DELIVERY RECIPIENTS
If you place an order for another person, you confirm that you have the authority to provide the recipient's information for the purpose of fulfilling the order.
You should inform the recipient about the relevant information being provided where required by applicable law.
18. USER-GENERATED CONTENT
If Mintoready allows customers to submit:
such content may be visible to other users depending on the feature.
Please avoid publishing personal information that you do not want to make publicly available.
19. EXTERNAL LINKS
Our website or applications may contain links to third-party websites or services.
Mintoready is not responsible for the privacy practices, content or security of third-party websites.
You should review their respective privacy policies before providing personal information.
20. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect:
When we make material changes, we may provide an appropriate notice through our website, application, email or other reasonable communication method.
The updated policy will display the revised “Last Updated” date.
21. GOVERNING LAW
This Privacy Policy shall be governed by the laws applicable in India, subject to applicable statutory and regulatory requirements.
Any disputes concerning privacy or personal-data processing shall be handled in accordance with applicable law.
22. CONTACT US
If you have questions, requests, complaints or concerns regarding this Privacy Policy or your personal information, please contact us.
Mintoready.com
Legal Entity: Mileone Internet & Retail India Private Limited
Privacy Email: Hello@mintoready.com
Customer Support Email: Hello@mintoready.com
Website: Mintoready.com
QUICK PRIVACY NOTICE
By using Mintoready.com, you acknowledge that your personal information may be processed as described in this Privacy Policy for purposes including account management, order processing, payment processing, delivery, customer support, security, legal compliance and improving our services.
Where consent is required by applicable law, we will request consent and provide appropriate choices.
Last Updated: 24/08/2026
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