Mintoready E-commerce Company - Seller Terms and Conditions

Last Updated: 23 Aug,2025

1. Introduction

Welcome to Mintoready, an online marketplace connecting sellers with customers. These Seller Terms and Conditions ("Terms") govern your use of the Mintoready platform and your obligations as a seller. By registering as a seller, you agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines posted on the Mintoready website. If you do not agree, do not register or use our services.

2. Seller Registration and Account

2.1 Eligibility: To become a seller on Mintoready, you must be a legally registered business or a person of legal age to enter into a contract in your jurisdiction.

2.2 Account Information: You are responsible for providing accurate and complete information during the registration process and for keeping your account information up to date. You are solely responsible for the security of your account login credentials.

3. Product Listings and Content

3.1 Accuracy of Listings: You are responsible for ensuring all product listings, including descriptions, images, prices, and stock levels, are accurate and truthful. Mintoready reserves the right to remove any misleading or inaccurate listings.

3.2 Prohibited Items: You may not list or sell any illegal, counterfeit, or prohibited items, including but not limited to:

3.3 Intellectual Property: You must have the necessary rights and licenses to sell any products listed on the platform. You may not use any trademarked or copyrighted material without the owner's permission. Mintoready has a zero-tolerance policy for intellectual property infringement.

4. Sales, Orders, and Shipping

4.1 Order Fulfillment: You are solely responsible for processing and fulfilling all orders placed through the Mintoready platform in a timely manner. You must ship products within the timeframe specified in your listing.

4.2 Shipping and Delivery: You are responsible for all aspects of shipping, including packaging, labeling, and timely delivery. You must provide customers with accurate tracking information.

4.3 Customer Service: You must provide excellent customer service and respond to customer inquiries and complaints promptly and professionally.

5. Fees and Payments

5.1 Commission Fees: Mintoready will charge a commission fee on each sale you make through the platform. The current commission rates are outlined in our Seller Fee Schedule, which may be updated from time to time.

5.2 Payouts: Mintoready will process customer payments and disburse the net proceeds (sale price minus commission and any other fees) to your designated bank account. Payout schedules will be as per the agreed-upon terms.

6. Returns, Refunds, and Disputes

6.1 Return Policy: You must have a clear and fair return policy that complies with Mintoready’s return policy guidelines. You are responsible for processing all returns and issuing refunds.

6.2 Dispute Resolution: Mintoready may act as a mediator in disputes between sellers and customers. However, the final resolution and responsibility for a refund or replacement rest with you as the seller.

7. Seller Performance and Ratings

7.1 Performance Metrics: Mintoready will monitor your performance based on metrics such as on-time shipping, customer response time, and customer ratings.

7.2 Suspension and Termination: Mintoready reserves the right to suspend or terminate your seller account at any time for any reason, including but not limited to:

8. Liability and Indemnity

8.1 Indemnification: You agree to indemnify, defend, and hold harmless Mintoready, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of the platform, your products, or your violation of these Terms.

8.2 Limitation of Liability: Mintoready shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform. Our total liability to you for any claim arising out of or relating to these Terms or your use of the platform will not exceed the amount of fees paid to Mintoready in the six months preceding the event giving rise to the claim.

9. General Provisions

9.1 Amendments: Mintoready reserves the right to amend these Terms at any time. We will notify you of any changes by posting the updated Terms on our website.

9.2 Governing Law: These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction].

9.3 Dispute Resolution: Any disputes arising out of these Terms shall be resolved through binding arbitration in [City, State/Country] in accordance with the rules of the [Arbitration Association].

By registering as a seller on Mintoready, you acknowledge that you have read, understood, and agree to these Seller Terms and Conditions.

Mintoready ( A Brand From Mileone Internet & Retail India Private Limited)

Email : support@mintoready.com